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Elements and Performance Criteria

  1. Research information
  2. Analyse information
  3. Identify research requirements and clarify with appropriate persons
  4. Identify sources of research data/information and verify for currency and accuracy
  5. Compile information, record and store using research techniques appropriate to the task requirements
  6. Sort information for relevance to research and analysis requirements
  7. Conduct research within given timeframe, resource and quality constraints
  8. Analyse information accurately according to established criteria
  9. Document analysis in an appropriate format according to workplace requirements
  10. Establish findings and conclusions
  11. Reach conclusions that are logical and based on objective analysis of available data
  12. Verify research data, analysis, findings and conclusions with appropriate persons where required
  13. Summarise and organise technical data
  14. Summarise information and organise for ease of reference, using established communication principles
  15. Disseminate information to others according to workplace procedures

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Research requirements include one (1) or more of the following:

purpose

expected outcomes

scope and nature

timeframe

required resources

Sources of research data/information include one (1) or more of the following:

surveys

interview

observation

test results

data records

reference books and journals

technical manuals

job histories

internal/external databases

Research techniques include one (1) or more of the following:

surveying/scanning

skimming

questioning

note-taking

summarising

relationship diagrams

tabling

Communication principles include one (1) or more of the following:

avoidance of ambiguity, redundancy, verbosity and circumlocution

writing in plain English

use of headings

logical ordering

summarising

layout

customising material to audience

use of graphics and tables